Saturday, June 12, 2010

The Maestro Cabbies – Part 1




Because, fortunately, despite of my absolute uselessness and unparalleled technical illiteracy, I have a job at hand; and because I am 'differently-abled' when it comes to driving skills, I had to opt for the company transport arrangement (not a facility mind you, even calling it an 'arrangement' is an 'understatement'). It is not that I have something against the cab drivers or the company verticals but it is because this service taught me that some things know no limits at all, (they remain the same no matter what may happen), that I am mentioning the secrets of its success out here.
I was actually so impressed with the hospitality and professionalism of the cabbies that I decided to research a little bit on this. The cab service is a tender cum lottery based system (actually the 'weight' of payment 'down-under' is the only criteria) that decides the vendor. Now irrespective of whoever the vendor is, the cabbies never change (they manage their internal poaching, resignations and hiring meticulously within themselves). They are very fond of the company and feel like home while working (even though the employees using the service feel like hell). Also not to mention … okk this description might take the entire post making the whole purpose of writing the post obsolete. So here I have the actual exclusive footage of the most experienced cabbie 'on the floor' …. Presenting Kalloo the cabbie amongst cabbies, the king of jams (traffic wale jams) and the GTA Vice City male lead in physical and biological form:



Now our great man here is a master of his game. If he is the one who has to pick you up, then you are in the safest pair of hands. Whatever may happen, he will ensure that you get a half-day off in the office – so good he is with his mathematics that he never ever hits the deadline of reaching the office. Let me make it more clear with an example – If suppose you have to reach the office by 8:30 AM for some urgent meeting and he is the one going to pick you up, then not only will he wake you up by shooting missed calls after every 5 mins starting from 5 AM in the morning, but also he will ensure that you wait for him under the scorching sun at the pick-up point making you enjoy the chilly summer time. As soon as he enters the adjacent block, you can identify that Kalloo is coming to pick you up; that is the charisma of his deadly car stereo playing some 'hot-Haryanvi-numbers' at non-permissible decibel levels. Few of them are really good – '(free of cost)-(piss-off)' tablets. Let me list them down so that those of you interested can download the stuff (It was surprisingly easy to find these on yt, it seems they have a healthy fan following):
(Kalloo himself helped me with the lyrics of this one)
Also, believe it or not, he sometimes actually wears a shirt or some clothing as well! Now to get an idea of the impeccable communication skills here is an excrept of an actual conversation between an employee [EMP] (who volunteered only on the condition that his/her name would not be disclosed – Kalloo [KAL]* has friends in political cadres (synonym for criminal organizations) after all):
[*KAL is an alias being used for Kalloo, not some intentional hindi word, even sarcasm should have a limit to it!]
4:45 AM, Monday Morning: KAL shoots his first missed call.
5:00 AM: 2nd missed call.
5:10 AM: EMP calls back –

EMP: हेल्लो, कौन बोल रहा है?
KAL: अरे हम बोल रहे हैं, कल्लू. 
आपका पिचक उप है ना? हम  रहे हैं  बजे, तैयार रहिएगा.
EMP: यार अभी तो  बजे हैं, हद है.
KAL: अरे हद क्या है, हमे बोला गया की पिचक उप है तो कंफिर्म कर रहे थे. 
आप चौड़े क्यों हो रहे हैं.
EMP: क्या? तमीज से बात करो यार .. तुम ...
KAL: ऐसा है फेले आप तमीज सीखिए फिर हमे बोलना.
EMP: मैं तुम्हारी कंप्लेंट करने वाला हू. :३० बजे की पिक्क उप के लिए सुबह  बजे 
कॉल कर रहे हो. 
KAL: हाँ कर दो कोम्प्लैन और देख लो किसका क्या बिगड़ता है. 
व्हो ओखला वाले शर्मा जी का क्या हल हुआ था पता है ना आपको.
EMP: अरे यार नाराज़ मत हुआ करो, जब तुम्हारी मर्ज़ी हो तब  जाना.



So this way the obedient employees keep coming to the company working their way out, just to be dropped back (though delayed by an hour or two .. so what? Are you going to file a complaint?) later in the day by Kalloo etal.

3 comments:

Anonymous said...

height of sarcasm .. as you said, sarcasm should have limits to it .. nice though :P

Prateek said...

Good observation!... Eagerly waiting for part 2

Anshul said...

Hey, thanks a lot for all your comments ... It is really encouraging.